I paid but have not received the product; what should I do?

After your purchase, we sent you an email containing the link to download the product, the activation key, and instructions on how to proceed with the software’s installation and activation.

The email’s subject line is ‘[Keycense] Your key for the order number …’.

If you did not receive this email, please check your SPAM folder or log into your account on Keycense.com. The details of your orders are in the ‘My Orders’ section.