{"id":9762,"date":"2024-09-16T09:29:55","date_gmt":"2024-09-16T07:29:55","guid":{"rendered":"https:\/\/keycense.com\/docs\/rogan-documentation\/return-and-refund\/i-want-to-return-the-product-and-have-it-refunded-what-should-i-do\/"},"modified":"2024-10-17T11:43:39","modified_gmt":"2024-10-17T09:43:39","slug":"i-want-to-return-the-product-and-have-it-refunded-what-should-i-do","status":"publish","type":"docs","link":"https:\/\/www.keycense.com\/support\/docs\/faqs\/return-and-refund\/i-want-to-return-the-product-and-have-it-refunded-what-should-i-do\/","title":{"rendered":"I want to return the product and have it refunded. What should I do?"},"content":{"rendered":"\n<p>If you want to return a product purchased and receive a refund, contact us and provide the order reference number, the product you wish to return, and the reason for the return.<\/p>\n\n\n\n<p>If you encountered a problem downloading, installing, or activating the software, please attach a screenshot or photo of the window reporting the error.<\/p>\n\n\n\n<p>We will provide you with instructions on how to resolve the problem.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to return a product purchased and receive a refund, contact us and provide the order reference number, the product you wish to return, and the reason for the return. If you encountered a problem downloading, installing, or activating the software, please attach a screenshot or photo of the window reporting the error. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":9754,"menu_order":29,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9762","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/0a631d7b7dc14340b18577a288f21151074753eb1a2d2be9fa8b4cafbf6e623a?s=96&d=mm&r=g","author_name":"stefano","_links":{"self":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/comments?post=9762"}],"version-history":[{"count":2,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9762\/revisions"}],"predecessor-version":[{"id":9764,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9762\/revisions\/9764"}],"up":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9754"}],"wp:attachment":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/media?parent=9762"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/doc_tag?post=9762"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/doc_badge?post=9762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}