{"id":9744,"date":"2024-09-16T09:24:34","date_gmt":"2024-09-16T07:24:34","guid":{"rendered":"https:\/\/keycense.com\/docs\/rogan-documentation\/purchase-issues\/i-paid-but-have-not-received-the-product-what-should-i-do\/"},"modified":"2024-10-17T11:43:39","modified_gmt":"2024-10-17T09:43:39","slug":"i-paid-but-have-not-received-the-product-what-should-i-do","status":"publish","type":"docs","link":"https:\/\/www.keycense.com\/support\/docs\/faqs\/purchase-issues\/i-paid-but-have-not-received-the-product-what-should-i-do\/","title":{"rendered":"I paid but have not received the product; what should I do?"},"content":{"rendered":"\n<p>After your purchase, we sent you an email containing the link to download the product, the activation key, and instructions on how to proceed with the software&#8217;s installation and activation.<\/p>\n\n\n\n<p>The email&#8217;s subject line is \u2018[Keycense] Your key for the order number \u2026\u2019.<\/p>\n\n\n\n<p>If you did not receive this email, please check your SPAM folder or log into your account on Keycense.com. The details of your orders are in the \u2018My Orders\u2019 section.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After your purchase, we sent you an email containing the link to download the product, the activation key, and instructions on how to proceed with the software&#8217;s installation and activation. The email&#8217;s subject line is \u2018[Keycense] Your key for the order number \u2026\u2019. If you did not receive this email, please check your SPAM folder [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":9738,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9744","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/0a631d7b7dc14340b18577a288f21151074753eb1a2d2be9fa8b4cafbf6e623a?s=96&d=mm&r=g","author_name":"stefano","_links":{"self":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/comments?post=9744"}],"version-history":[{"count":2,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9744\/revisions"}],"predecessor-version":[{"id":9747,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9744\/revisions\/9747"}],"up":[{"embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/docs\/9738"}],"wp:attachment":[{"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/media?parent=9744"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/doc_tag?post=9744"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/www.keycense.com\/support\/wp-json\/wp\/v2\/doc_badge?post=9744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}